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Booking.com makes last-minute travel easier on mobile

May 1, 2019

by Google

According to Booking.com, 1 in 2 traveler journeys starts on mobile. And, mobile behavior trends show that travelers who book on a mobile device are more likely to book last minute, with three-quarters of same day bookings happen on a mobile device. Chief Marketing Officer Pepijn Rijvers talks about how Booking.com addresses the new consumer behaviors that are driven by mobile.

“Mobile has fundamentally changed how [people] travel. When we started seeing big changes in mobile behavior, and seeing a lot more people using their mobile at the start of the journey, we had to rethink as a business how we wanted to address those customer needs. Our target customer is really anyone with a travel intent.”

-Pepijn Rijvers, chief marketing officer for Booking.com

Refer: https://www.thinkwithgoogle.com/marketing-resources/booking-com-last-minute-travel-mobile/

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